Terms of Service

Last updated: June 2026

These terms govern your use of Mnemia. By creating an account or using the service, you agree to them. If you use Mnemia on behalf of an organisation, you agree on its behalf.

Eligibility & accounts

You must be at least 18 and able to enter a binding contract. You’re responsible for your account and for keeping your login credentials secure.

The service

Mnemia captures coaching sessions and generates summaries, insights, and suggested homework. During early access, features may change and the service is provided on an “as is” and “as available” basis.

Your responsibilities

• You must have a lawful basis and the necessary consent to record, upload, and process any session, including the explicit consent of every participant, before doing so.
• You must use Mnemia lawfully and not upload content you don’t have the right to.
• Coaches are responsible for what they choose to share with their clients.

Your content

You own the sessions and notes you upload. You grant Mnemia the limited licence needed to host, process, and display that content solely to provide the service to you.

AI-generated output

Summaries, insights, and homework are generated by AI and may be incomplete or inaccurate. They are a starting point, not professional advice, and the coach’s own judgement always governs. Mnemia is not a medical, mental-health, legal, or emergency service and is not a substitute for professional care.

Acceptable use

Don’t misuse the service: no unlawful, harmful, infringing, or abusive use; no attempt to breach security, reverse-engineer, or disrupt the platform.

Availability & changes

We may modify, suspend, or discontinue parts of the service, and we’ll give reasonable notice of material changes where we can.

Liability

To the extent permitted by law, Mnemia is not liable for indirect or consequential loss, or for decisions made on the basis of AI-generated output. Nothing in these terms excludes liability that cannot lawfully be excluded.

Termination

You may stop using Mnemia at any time. We may suspend or terminate access for breach of these terms. On termination, you can request export or deletion of your data as described in the Privacy Policy.

Governing law

These terms are governed by the laws of Switzerland, with the courts of Zürich having jurisdiction, unless mandatory consumer law provides otherwise.

Contact

Questions about these terms? Email hello@mnemia.ch.

This page is being finalised ahead of our public launch; some details may still change.